Terms and Conditions

Last updated: December 2025

Neurometrics is a digital services platform (hereinafter, "The Provider").

Acceptance of terms

By accessing and using Neurometrics, you agree to be bound by these Terms and Conditions. If you do not agree, do not use our services.

2. Service use

You agree to use the platform only for lawful and professional purposes. You are responsible for maintaining the confidentiality of your account and password.

3. Intellectual property

All content, software, and technology of Neurometrics are the exclusive property of our company and are protected by intellectual property laws.

4. Limitation of liability

Neurometrics provides the platform "as is". We do not guarantee that the service will be uninterrupted or error-free. We are not responsible for clinical decisions made based on our reports.

5. Modifications

We reserve the right to modify these terms at any time. We will notify you of significant changes.

6. Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

7. Contact and Support

For technical support, account questions, or payment assistance, you can contact us directly at support@neurometricslatam.com. We are available to resolve any inquiries.